Your Expert Partner in Claim Services

When you face legal action from a client for an error or omission, your reputation and livelihood are on the line. That’s when it really matters which insurance firm you have chosen. With expert claims service from Crum & Forster we are on your side every step of the way.

ACCESS TO THE BEST RESOURCES

Protexure gives you access to the best resources in the marketplace for assessing and managing professional liability risk for smaller firms through our Professional Liability Insurance services.

SPECIALISTS TO ANSWER ANY QUESTIONS

As a policyholder, you have access to our Lawyers’ Risk Management Hotline – at no charge. We provide confidential advice on questions about malpractice risks and other day-to-day legal issues that may affect your business.

Committed to Managing Complexities

When you report a claim, you can be assured that it will be handled with efficiency by dedicated claim professionals from Crum & Forester who share your goals of bringing the claim to a prompt and successful resolution.

Crum & Forster brings A rated claims paying ability and significant expertise in professional liability case defense and resolution. This includes:

  • Dedicated claims professionals
  • Use of Alternate Dispute Resolution under appropriate circumstances
  • Comprehensive guidelines that ensure prompt evaluations and implementation of appropriate claim disposition strategies
  • A carefully selected nationwide panel of qualified defense firms
  • A comprehensive legal fee review program
  • Integrated Defense Plans to manage discovery, control costs, and prepare the case for appropriate resolution
  • Dedicated claims professionals
  • Use of Alternate Dispute Resolution under appropriate circumstances
  • Comprehensive guidelines that ensure prompt evaluations and implementation of appropriate claim disposition strategies
  • A carefully selected nationwide panel of qualified defense firms
  • A comprehensive legal fee review program
  • Integrated Defense Plans to manage discovery, control costs, and prepare the case for appropriate resolution

Crum & Forster focuses on quality claims handling and resolution that translates into bottom line savings for our policyholders. Their goals for quality are quite simple:

  • Management of expenses
  • Use of Alternate Dispute Resolution under appropriate circumstances
  • Litigation prevention and containment measures
  • Timely initial contact with policyholders and claimants to promote early resolution at appropriate costs
  • Management of expenses
  • Use of Alternate Dispute Resolution under appropriate circumstances
  • Litigation prevention and containment measures
  • Timely initial contact with policyholders and claimants to promote early resolution at appropriate costs

For general claims questions, please contact 1-800-690-5520, and press “2” for assistance. Please have your policy number available

How To Report a Claim

Crum & Forster makes it easy to report a claim, and then stays in touch throughout the process.
You can report a claim by:

EMAIL

mapsnol@cfins.com

MAIL

Crum & Forster,
Attn. Executive Products Claims Department
305 Madison Avenue
Morristown, NJ 07962

FAX

877-622-6230

Please include the following information:

1. FIRST NAME & POLICY NUMBER

2.DATE OF THE ALLEGED ERROR

3. A DESCRIPTION OF THE CLAIM

4. NAME OF THE CLAIMANT OR POTENTIAL CLAIMANT

5. DATE YOU BECAME AWARE OF THE ALLEGED ERROR

6. FIRM PERSONNEL INVOLVED

Crum & Forster involves you in the litigation process to maintain optimum communications and a collaborative approach to resolution.